We believe in the customer experience, first and foremost.
The LA Group is committed to providing the highest level of customer service:
Our reputation is the foundation of our business.
We are committed to maintaining the utmost level of professionalism and integrity delivered to our clients and partners every day.
This is the LA experience.
of our clients
would recommend us to a friend
Hear from our clients.
Lending Association has a dedicated professional team who are able to address all your concerns in lending and dealing with the banks. Their customer service is superior to that of other brokers and bankers, as is their ability to carry out business in a more flexible and understanding way. They go above and beyond with their level of care, and get the transactions completed with ease and attention to detail.
My experience with Lending Association has been excellent. The many friends and professional colleagues that I have referred to them are all equally impressed. Lending Association has a personalised approach that is far superior to that of other bankers, and I cannot recommend them enough.
Dr Christopher Ho
Ever since we have joined Lending Association the entire process of accessing funds has changed. It has now become far easier due to the professionalism, dedication, integrity and perseverance of the entire team.
The team are extremely approachable and they go above and beyond which makes their customer service superior to other brokers we have dealt with.
We highly recommend Bill, Jo and the team.
Nothing is ever too much for them.
Dr Michele and Dr Mark Herman
Having had some negative experiences dealing with our bank a friend suggested we should talk to the Lending Association.
Best thing we ever did! We now have an efficient, friendly and dedicated service tailored exclusively for us but without the effort of having to talk directly to the banks. Nothing is too much trouble and everything we have is reviewed on a constant basis to make sure we always have the very best deal possible.
We have been able to make our money work for us in so many ways thanks to the team at Lending Association.
The advice and service provided by Bill and his whole team is invaluable! Over the past 12 months, I have engaged Lending Association for my planning, funding and all my insurances because they excel in all that they do. Lending Association is unlike any other Financial Services company I’ve come across in the past 25 years – they’re exceedingly skilled, genuinely care about every individual and have an amazing team. What Lending Association has done for me has been life-changing. I am now exponentially – yet safely – building my wealth position to heights I would never have dreamt of.
I will continue to refer family, friends and colleagues for many more years because I have benefited far more from my friendship with all at Lending Association than they would have from my custom.
Dr Prashant Patel
When my wife and I were looking at purchasing our first property we didn’t really know what to do from a financial perspective, so we were referred to Lending Association by a friend. We were really struggling to find the right property at the right price in our preferred suburbs. The team at Lending Association were so helpful. Thanks to their advice we found a place, got the finance sorted, and within two weeks we’d purchased our first property.
We later discovered that we’d increased the value of our apartment by almost a third. That gave us huge buying potential for our new home – after we purchased, LA easily sorted out our renovation loan.
Having the team at Lending Association looking after our finances makes my wife and I feel super-comfortable. They’ve got a really nice touch, you really feel like they’re in your corner – giving us real peace of mind.
5 Star Client Experience
- Jenny j
I wanted to personally share my experience with this amazing company! I dealt directly with a broker called Marc who works for Lending Associations, not only did he get us an approval, he and the team went above and beyond to ensure settlement happened on the day and made the process feel effortless. They really did go above and beyond for us. And this company and Marc deserves to be recognised. They are one of the top lenders in Australia for a reason!! You wont regret going through these guys. Thanks again we can not wait to move into our dream home:)
Thank you Peter G from LA!Peter sorted us out in record time and was an absolute pleasure to deal with. It is really refreshing to work with someone who is truly interested in their client’s needs.What really impressed me was the way he took the time to get a feeling for where I was at, his depth of knowledge, lateral thinking and his common sense approach.Peter's professional, ethical and caring demeanour earned my trust and respect, and I would gladly recommend his services. With the backing of the LA team, all our dealings were seamless and efficient. Highly recommend!!
We have been using Lending Association for the past 5 years. On our most recent needs with Harry. He has been very professional, diligent and responsive on our current home lending and business needs have been met, while also ensuring we got a very competitive rate. We have been so happy with service we have received from Lending Association and how convenient they make everything all our car financing and insurances are all handled with them now. So whether you are dealing with Harry, Bill, Jonathon, Tony or Wade they all make you feel important not like a number at a bank. The best part about it is they are always reviewing your loans and insurances to ensure you are receiving the best rates or have the correct coverage without needing to follow them up all the time. For someone as busy as we are that level of service is priceless and makes them the perfect one stop for all your financial needs.
- Sight Constructions Pty Ltd
Jonathan always goes above and beyond. His service is exceptional and second to none. He has a high level of quality assurance in his work and strives to deliver outstanding results, in my case a range of complex requirements.Jonathan is able to successfully tailor to your specific needs with dynamite turn-around times, everything runs seamlessly and he keeps you informed and provides assurance throughout the entire process.He really deserves an industry award! If you are looking for a dedicated individual to service all of your financial needs, look no further.
The team at Lending Association are absolutely amazing. I've been with them for a few years now & couldn't be happier. Bill, Jonathan & Peter understand my goals and are fantastic, always willing to help. The knowledge throughout the office is second to none. Lending Association make everything so easy by even gathering insurance quotes for you to make your life easier if your time poor like myself. Highly Recommended !!!