We believe in the customer experience, first and foremost.
The LA Group is committed to providing the highest level of customer service:
We are committed to maintaining the utmost level of professionalism and integrity delivered to our clients and partners every day. This is the LA experience.
LA Changing Lives.
Hear from our clients.
Lending Association has a dedicated professional team who are able to address all your concerns in lending and dealing with the banks. Their customer service is superior to that of other brokers and bankers, as is their ability to carry out business in a more flexible and understanding way. They go above and beyond with their level of care, and get the transactions completed with ease and attention to detail. My experience with Lending Association has been excellent. The many friends and professional colleagues that I have referred to them are all equally impressed. Lending Association has a personalised approach that is far superior to that of other bankers, and I cannot recommend them enough.Dr Christopher Ho
Ever since we have joined Lending Association the entire process of accessing funds has changed. It has now become far easier due to the professionalism, dedication, integrity and perseverance of the entire team. The team are extremely approachable and they go above and beyond which makes their customer service superior to other brokers we have dealt with. We highly recommend Bill, Jo and the team. Nothing is ever too much for them.Dr Michele and Dr Mark Herman
Having had some negative experiences dealing with our bank a friend suggested we should talk to the Lending Association. Best thing we ever did! We now have an efficient, friendly and dedicated service tailored exclusively for us but without the effort of having to talk directly to the banks. Nothing is too much trouble and everything we have is reviewed on a constant basis to make sure we always have the very best deal possible. We have been able to make our money work for us in so many ways thanks to the team at Lending Association.Angela Davis
The advice and service provided by Bill and his whole team is invaluable! Over the past 12 months, I have engaged Lending Association for my planning, funding and all my insurances because they excel in all that they do. Lending Association is unlike any other Financial Services company I’ve come across in the past 25 years – they’re exceedingly skilled, genuinely care about every individual and have an amazing team. What Lending Association has done for me has been life-changing. I am now exponentially – yet safely – building my wealth position to heights I would never have dreamt of. I will continue to refer family, friends and colleagues for many more years because I have benefited far more from my friendship with all at Lending Association than they would have from my custom.Dr Prashant Patel
When my wife and I were looking at purchasing our first property we didn’t really know what to do from a financial perspective, so we were referred to Lending Association by a friend. We were really struggling to find the right property at the right price in our preferred suburbs. The team at Lending Association were so helpful. Thanks to their advice we found a place, got the finance sorted, and within two weeks we’d purchased our first property. We later discovered that we’d increased the value of our apartment by almost a third. That gave us huge buying potential for our new home – after we purchased, LA easily sorted out our renovation loan. Having the team at Lending Association looking after our finances makes my wife and I feel super-comfortable. They’ve got a really nice touch, you really feel like they’re in your corner – giving us real peace of mind.Brad Timmins